Shipping Information
You can place an order from anywhere in the world, provided the shipping address/serviceable pincode is within India.
Currently, we do not offer international shipping. However, you can place an order from anywhere in the world as long as the shipping address is within India.
Courier companies typically contact customers to confirm their availability for delivery. If delivery fails, we can arrange a re-dispatch after receiving appropriate instructions from you. Please note, two delivery attempts will be made before the product is returned to us. If delivery fails and the parcel is returned, you will be responsible for the courier charges associated with the return.
Yes, you can change the shipping address before your order is dispatched, provided it is within the serviceable pincode. Please note, there may be a delay in delivery due to the rerouting process.
No, you will need to place separate orders for delivery to different shipping addresses.
Free shipping is available across India for serviceable pincodes, except for orders under INR 500 and COD orders, which will incur a non-refundable charge of INR 100.
There are no hidden or additional charges. Any charges arising from government regulations or other factors will be transparently displayed for your review before you proceed with payment and confirm your order.
In most cases, the payment is automatically credited back to your account within 2-3 business days. If this does not occur, please email us the details of your transaction via email at miniiadults.com and we will promptly verify and assist you.
Orders typically arrive within 10 working days to all serviceable pincodes, although some areas may experience slightly longer delivery times. If there is a delay, please contact us via email at miniiadults@gmail.com, and we will make every effort to expedite your delivery.
If your order does not arrive within 10 working days, please contact us via email at miniiadults@gmail.com. We will make every effort to expedite its delivery promptly.
You can find out if Minii Adults delivers to your PIN Code using the PIN Code serviceability tool available on the product page. Please tap on “Check Delivery options” and enter your area PIN code in the respective field to get the required information about standard order delivery time and availability of Cash on Delivery for the Product selected. The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has changed.
Payment Information
We offer multiple payment methods, including credit cards, debit cards, and online payment wallets. Simply choose your preferred option during the checkout process.
Yes, you can, at present, we accept various payment methods, including credit cards, debit cards, UPI, and online payment wallets. Please check our website during the checkout process to see the available payment options.
Yes, Cash on Delivery (COD) is available for orders below INR 2000 across all serviceable pincodes.
You can order any quantity across different SKUs/styles. However, please note that for the same style and size, a maximum of 2 pieces/units can be ordered at a time. If you wish to order more of the same style and size, please place a separate/new order.
We regret, once a payment is completed, we are unable to process cancellations for orders.
You can send the package to the below given address (returns processing facility). Kindly do not send it to on any other address as the package would not be acceptable then.
Angelic Adonis, 34-A, Ground Floor, Gagan Vihar Extension, New Delhi, Delhi 110051, India
If you do not see a COD option on your payment page, this may be due to one of the following reasons:
- Your order value may be less than INR 99 or over INR 2,000
- Our courier partners may not support the Cash on Delivery option for your pincode.
- You may have placed another order using the COD option which is pending delivery. If the amount of this order when added to your current order exceeds INR 2,000, then the COD option will be disabled temporarily.
Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords. If your payment still fails, you can use the Cash on Delivery (COD) payment option, if available on the payment page to place your order. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 days, after we receive a confirmation from the bank.
Goods and Services Tax (GST) is an indirect tax under the Indian taxation system which is levied, based on consumption, by state governments. GST will have to be borne/paid by the ultimate consumer of the product.
Following rules will govern whether or not an additional GST will be applicable on the products purchased by you: GST Applicability: All prices shown on the Website/M-site are inclusive of GST charges. The amount of GST collected depends on the product category and ranges between 5% – 28%.
You can apply a coupon on cart page before order placement. The complete list of your unused and valid coupons will be available under “My Coupons” tab of Website/M-site.
For certain products there may be policies restricting maximum discount (including product discount and coupon discount) to a fixed percentage of product MRP. In such cases, the discount on certain coupons might get capped. Please check Cart for final coupon discount value applied.
Return Information
We charge an INR 200 fee for reverse shipment (both to and fro) at the time of exchange for all serviceable pincodes.
We apologize, but once a payment is completed, orders cannot be cancelled.
Yes, Cash on Delivery (COD) is available for orders below INR 2000 across all serviceable pincodes.
Once your replacement request is placed, the reverse pickup will be scheduled within 2-3 working days. After the product reaches our warehouse in 7-10 days for a quality check, we will initiate the exchange within 3 working days if it meets our standards. The replacement item will then take an additional 7-10 working days to arrive. For more help, please reach out to us on via email at @miniiadults.com
We regret to inform we don’t have any return policy.
Unfortunately, we do not offer refunds as we do not have a return policy. However, if you are dissatisfied with any item or have a size issue, you can exchange it. Please refer to our exchange policy for further details.
Orders placed with discounts are not eligible for exchange, return, or replacement. Please review the size chart carefully before placing your order.
If the merchandise you ordered is out of stock, you will be promptly notified, and we have below option for initiating a full refund to your account.
- Money Return to Original Account
- Money Returned to “Minii Adults Wallet” along with goodwill coupon on your next item you purchase.
However, in case of COD purchase, we don’t refund to bank account, instead of that we will credit the amount to “Minii Adults Wallet” and you can use that on next purchase in checkout page.
When we initiate a cancellation, customer is provided goodwill coupon as a token of apology. To use your coupon, you will have to continue shopping with us on Website/M-site. In case, you don’t have access to the Website/M-site currently, don’t worry, your coupons are safe with us. Whenever you have the access in future, you will be able to use the coupon (unless it has not expired).
If the size you require is unavailable during the exchange process, we suggest referring to our size chart before placing your initial order and starting the exchange. If the desired size is not available in the same item, we recommend considering an exchange for a different color or another article. Please note that courier charges for both sending and returning the product will apply and will be deducted during the exchange process. If the exchanged article has a lower value, the remaining amount will be credited to your wallet.
You will receive a confirmation of your placed order on your registered email ID and phone number. Additionally, we will notify you once your order has been dispatched from our warehouse.
We do not have a return policy. Additionally, articles purchased during sales are not eligible for exchanges.
General
Minii Adults is a unique kids’ clothing brand that merges sophistication with playfulness, offering trendy and affordable fashion for children.
Minii Adults offers trendy outfits designed to keep kids stylish and comfortable from the classroom to the playground.
Minii Adults stands out by offering stylish yet comfortable clothing that mirrors parents’ taste while allowing children’s personalities to shine through.
Minii Adults caters to children of (2-16 years), providing fashionable clothing suitable for both toddlers and older kids.(2-16 years )
Minii Adults believes in nurturing little souls and boosting confidence through fashion that allows children to express themselves authentically.
Yes, we regularly engage in community events. For information on upcoming collaborations or special events, please stay tuned to Minii Adults’ website and social media channels for announcements.
Minii Adults fosters a sense of community by connecting with customers and sharing the joy of fashion through social media and various events.
Minii Adults is committed to ethical sourcing, using sustainable materials in our clothing and eco-friendly or recyclable packaging, contributing to a planet-friendly fashion industry.
Currently, Minii Adults does not offer specific rewards or incentives for loyal customers. However, for updates on any future rewards or loyalty programs, please follow and stay tuned to Minii Adults’ website and social media channels.
Product
At the moment, Minii Adults does not provide customization options for their clothing. For any updates regarding potential future customization options, please stay updated by following Minii Adults’ website and social media channels.
Minii Adults’ designs are inspired by a combination of sophistication and playfulness, aimed at creating clothing that makes a statement while resonating with parents’ tastes.
We aim to uphold high-quality standards. If you receive a damaged or defective product, please notify us within 24 hours of delivery. Kindly provide an unboxing video to assess whether the issue stems from our end or occurred during shipping. Email the video and photographs of the damaged product to us at @miniiadults.com. Please note that failure to comply may affect the exchange process.
We make every effort to deliver the correct products on time. In the rare event that you receive a different or wrong item, please notify us within 24 hours of delivery. Kindly provide an unboxing video to assess whether the issue stems from our end or occurred during shipping. Email the video and photographs of the damaged product to us at @miniiadults.com. Once we verify the error, please proceed to the returns section on our website to initiate an exchange request. Please note that failure to comply may impact the exchange process.
Yes, you can send gift orders to your friends/family members on Minii Adults. For an additional charges visible itemised bill, you can choose to gift wrap your order by selecting the option in your shopping bag. Your gift will also include a personalized message from you.
You can use any payment method that Minii Adults supports, except Cash on Delivery. You can also use your “Minii Adults Wallet” balance to pay for the order.
Sizing and Availability
Minii Adults provides a variety of sizes tailored to different age groups, accompanied by detailed sizing guidelines accessible on our website.
You have the option to exchange your product for a different size if needed. Please refer to our size chart to ensure accurate selection before initiating the exchange. Note that courier charges for sending and returning the product will apply and be deducted during the exchange process.
Registration
Yes, shopping on our website requires registration. You can also log in using your Facebook or Gmail ID to shop at www.miniiadults.com
Yes, disclosing your email ID and registering your phone number is necessary to facilitate smooth operations and ensure secure shopping transactions. We prioritize the security and confidentiality of your data. We utilize industry-standard encryption technology to ensure that your payment information is secure and protected. Please refer to our Privacy Policy for detailed information regarding the security of your personal information.
Certainly, we prioritize the security and confidentiality of your data. We utilize industry-standard encryption technology to ensure that your payment information is secure and protected. Please refer to our Privacy Policy for detailed information regarding the security of your personal information.
Registration on www.miniiadults.com is free of charge; there are no fees involved.
No, your registration will not expire unless you choose to delete or change your registration details, such as your email address.
To get a new password, click on the ‘Forgot Password’ option on the Sign In/Register page. A link to reset your password will be sent to your registered email ID.
Minii Adults fosters a sense of community by connecting with customers and sharing the joy of fashion through social media and various events.
Minii Adults is committed to ethical sourcing, using sustainable materials in our clothing and eco-friendly or recyclable packaging, contributing to a planet-friendly fashion industry.
Currently, Minii Adults does not offer specific rewards or incentives for loyal customers. However, for updates on any future rewards or loyalty programs, please follow and stay tuned to Minii Adults’ website and social media channels.
About Store
Currently, Minii Adults does not operate any physical stores and is exclusively available online. For updates on any future changes or availability of physical stores, please follow Minii Adults’ website and social media channels.
Currently, Minii Adults does not operate any physical stores and is exclusively available online. You can purchase our products from our official website www.miniiadults.com. Additionally, our products are also available on various well-known e-commerce platforms.
You can find our size guide on each product description page under the ‘Size Guide’ tab.
Yes, you can track your order by using the link provided in the shipping confirmation email.
You cannot transfer credit/wallet money to your account however you can see the store credit (Minii Adult Wallet) balance in your My Account section. The store credit can be accessed in payment page, you will get a checkbox option with wallet balance to pay for the order.
Orders
This could be because we are currently replenishing our stock. If the item becomes available, it will be dispatched as soon as possible and you will receive a confirmation email. If stock is no longer available, your order will be cancelled. Alternatively, if you paid via bank transfer, please allow 3-5 working days for the refund to be processed.
Currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area PIN code is serviceable, you will receive a communication from our end. Our delivery timeframes depend on various factors, including the shipping method and your location. While we strive to deliver orders as quickly as possible, we recommend checking the estimated delivery date provided during the checkout process for more accurate information.
Currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area PIN code is serviceable, you will receive a communication from our end. Our delivery timeframes depend on various factors, including the shipping method and your location. While we strive to deliver orders as quickly as possible, we recommend checking the estimated delivery date provided during the checkout process for more accurate information.
Currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area PIN code is serviceable, you will receive a communication from our end. Our delivery timeframes depend on various factors, including the shipping method and your location. While we strive to deliver orders as quickly as possible, we recommend checking the estimated delivery date provided during the checkout process for more accurate information.
We provide a size chart on our website to help you find the appropriate size for your child. Wherein you can refer to the specific product’s size for more accurate measurements. In case you don’t find exact match would recommend you to go for a one size up.
Yes, we prioritize the safety and comfort of children. Our products undergo rigorous quality checks and adhere to relevant safety standards to ensure they are safe for use.
A: Unfortunately, not. Each order is processed automatically and once it has been confirmed, it is not possible to modify the details. To purchase additional items, you must place a new order;
No. The external packaging slip/invoice will not include any pricing, discount, or payment information. However, the original product tag with the MRP will be intact on the products inside the package.
No. Discounts and coupons are not applicable on the gift wrap charge.
Both the sender and the recipient can initiate a request to exchange the gift item. The sender can exchange an item by visiting the “My Orders” tab on Website/M-site. Please note that when you return an item, the gift wrap charges are not credited back.
Please refer to our Shipping & Return Policy page for detailed information.
Exchange
Currently, we pick up products only from selected PIN Codes. If your area PIN code is serviceable, you will be able to select the pickup option when you create a Return Request on Website/M-site.
This may have happened, if the item you returned is used, damaged or original tags are missing. For more details, In case of any compliance failure. please email us @miniiadults.com
This may have happened, if the item you have returned is used, damaged or original tags or MRP tags are missing. For more details, please email us @miniiadults.com
Registration on www.miniiadults.com is free of charge; there are no fees involved.
No, your registration will not expire unless you choose to delete or change your registration details, such as your email address.
To get a new password, click on the ‘Forgot Password’ option on the Sign In/Register page. A link to reset your password will be sent to your registered email ID.
Minii Adults fosters a sense of community by connecting with customers and sharing the joy of fashion through social media and various events.
Minii Adults is committed to ethical sourcing, using sustainable materials in our clothing and eco-friendly or recyclable packaging, contributing to a planet-friendly fashion industry.
Currently, Minii Adults does not offer specific rewards or incentives for loyal customers. However, for updates on any future rewards or loyalty programs, please follow and stay tuned to Minii Adults’ website and social media channels.
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